Warranty Information

THIS LIMITED WARRANTY GIVES BUYER SPECIFIC LEGAL RIGHTS AND BUYER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS LIMITED WARRANTY CAN ALSO BE FOUND AT WWW.KONIKPRODUCTS.COM/WARRANTY AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCTS. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF SEVEN (7) CALENDAR DAYS FROM THE DATE OF SHIPMENT TO BUYER OR WHEN BUYER STARTS INSTALLATION AND TO MEET KONIK’S SPECIFICATIONS FOR SUCH GOODS AT THE TIME OF DELIVERY. WE ALSO WARRANT THAT DURING THE WARRANTY PERIOD THE SERVICES PURCHASED FROM THE SITE WILL BE PERFORMED IN A WORKMANLIKE MANNER AND IN ACCORDANCE WITH GENERALLY RECOGNIZED INDUSTRY STANDARDS FOR SIMILAR SERVICES. KONIK ASSUMES NO RESPONSIBILITY FOR BUYER’S DESIGNS, DRAWINGS, PLANS, OR SPECIFICATIONS. THE ABOVE STATED WARRANTIES ARE THE SOLE WARRANTIES AND ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED OR IMPOSED BY OPERATION OF LAW, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO BUYER. KONIK’S RESPONSIBILITY FOR DEFECTIVE PRODUCTS SHALL BE LIMITED TO THE REPLACEMENT OF THE NONMODIFIED NONCONFORMING GOODS AT THE ORIGINAL DELIVERY POINT. REPLACEMENT OF THE NONCONFORMING GOODS SHALL BE BUYER’S SOLE AND EXCLUSIVE REMEDY FOR ANY AND ALL WARRANTIES, INCLUDING LIMITED LIABILITY BASED IN CONTRACT, TORT, OR STRICT LIABILITY. NEITHER ANY PERFORMANCE OR OTHER CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT OR ADVICE PROVIDED BY US OR ANY OF OUR SUPPLIERS, AGENTS OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY. BUYER SHALL INDEMNIFY KONIK FOR THIRD PARTY DAMAGES.

a. This limited warranty extends only to the original purchaser of products and services from the Site. It does not extend to a subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.

b. This limited warranty covers during the Warranty Period (as defined below) defects in materials and workmanship in products and services purchased from the Site.

c. This limited warranty does not cover any damages due to:

i. Transportation;

ii. Storage;

iii. Improper use;

iv. Failure to follow the product instructions or to perform any preventative maintenance;

v. Modifications;

vi. Combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing
by Konik;

vii. Unauthorized repair;

viii. Normal wear and tear; or

ix. External causes such as accidents, abuse, or other actions or events beyond our reasonable control.

d. This limited warranty starts on the date of shipment to Buyer or when Buyer starts installation and lasts for seven (7) calendar
days, the “Warranty Period.” The Warranty Period is not extended if Konik replaces a warranted product or re-perform a warranted
service. Konik may change the availability of this limited warranty at its discretion, but any changes will not be retroactive.

e. With respect to any defective products during the Warranty Period, Konik will replace such products (or the defective part) free of
charge. Konik will also pay for shipping and handling fees to return the replacement product to Buyer if Konik agrees to replace
the defective product.

f. To obtain warranty service, Buyer must submit a warranty claim form found here  during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. No warranty service will be provided without an RMA number. The buyer will need to provide the order number along with specific details and/or pictures to support the claim. The claim will be reviewed and an RMA will be provided if the claim is approved.